Activation Error The request failed with the error message Authentication Required

Activation Error The request failed with the error message Authentication Required


Activation Error: The request failed with the error message Authentication Required

If you are receiving the following error message when trying to activate our software (IDWedge Pro, AgeVisor, IDVisor Sentry, IDVisor Sync) it may be caused by a firewall or security feature on your PC.

To bypass this error message you will have to Manually Activate the software.

Please visit https://www.idscanner.us/general-support/manual-activation-for-tokenworks-software/ in order to manually activate the software.


    • Related Articles

    • Activation Error The request failed with the error message Authentication Required

      Activation Error: The request failed with the error message Authentication Required If you are receiving the following error message when trying to activate our software (IDWedge Pro, AgeVisor, IDVisor Sentry, IDVisor Sync), it may be caused by a ...
    • POS Barcode M420/M430 Communications Timeout Error

      Communications Time Out Error Issue: When trying to reconnect your M420/M430 Barcode reader to the AgeVisor software you receive a POS Barcode M420/M430 Communications Timeout Error. Solution 1: Updating the Driver If you received an error, while ...
    • Manual Activation for Tokenworks Software

      Manual Activation for Tokenworks Software If you are unable to have the PC go on line and perform the license activation, then you can use another online PC, Laptop, or tablet at the following address: http://tokenworks.us/MyAccount_Activation.aspx ...
    • How To Set Grandfather Clause On The AgeVisor Touch AgeVisor POS

      How To Set Grandfather Clause On The AgeVisor Touch/AgeVisor POS As more and more States implement a Grandfather Clause for tobacco, we have developed a feature within the AgeVisor Touch/AgeVisor POS software to enable a Grandfather Clause. Please ...
    • AgeVisor Installer

      AgeVisor Installer Download the file below and unzip to a folder on your PC: AgeVisor Installer 1.5.zip Follow the steps below to install the AgeVisor application to a PC: Extract AgeVisorInstaller.exe from AgeVisorInstaller_1.x.zip to a folder on ...