How to Add a Tag Label in the IDVisor Sync Web Portal | TokenWorks

Adding a Tag Label to the Sync Web Portal

Adding a Tag Label to the Sync Web Portal

When connected to Sync, the scanner communicates with your Sync Server for any created Tags. It will no longer use the local tags on the device.


The instructions below explain how to add customized Tag Labels to your Sync Server from the Sync Web Portal.




  1. Begin by going to Settings then selecting Tag Labels.




  1. Click on Add next to Tag Labels.




  1. You will be prompted to enter the information for the new Tag.


    Message: Enter what you would like the Tag to be called.

    Icon (optional): Select the type of icon you would like to be displayed for this tag i.e. Hand, Question Mark, Exclamation, Asterisk, Stop, Error. Leave as None if you do not want an icon.

    Expiration Date (optional): Add when you’d like the tag to expire.

    Enable SMS Alerts (optional): Enable alerts via SMS when someone with this tag is scanned.

    Enable Email Alerts (optional): Enable alerts via Email when someone with this tag is scanned.

    Silent (optional): Check box if you would like the tag to be silent. See below for more information.




Silent Tag: If a tag is marked silent, the scanners will not display the normal pop up if an ID has this tag applied. It will instead send Email and SMS alerts to alert the proper staff that this customer has been scanned.


Once you’ve entered the Tag information, tap on Save.




  1. You will now see the created Tag Label as a list of one of your Tags you will be able to use.