Description: The following instructions below explain how to create a Survey Form on an IDVisor Smart V1, Smart V2, Smart Plus, and S50. The Survey allows you to add questions for lead capture and tracking purposes.
- From the IDVisor Home Page, click the “Setup” button on your device
2. Next click on the “Configuration” button and enter your security pincode which can be found in your IDVisor user’s guide.
3. Now click on the advanced button at the bottom left of the screen.
4. In the advanced setting scroll down until you see, “Use as Lead Capture (No Age Alerts)” option and click the off button. Turning this on will enable the survey feature.
5. Return to the IDVisor home page. You should now see the Lead Capture button on your home screen. Click on the lead capture button and enter the pincode - the default code is listed in your manual..
6. To add a question, click the “Add New Question” button on the top left of your screen and then hit next.
7. Pick if you want this question to be required when scanning IDs and then hit next.
8. Pick which keyboard type you would like to use for your question and then hit next.
9. Pick which question type you would like to use and then hit next.
10. Your survey question has now been added. Press the exit button to return to the home page. Now scan an ID and fill in the survey question when completed press submit survey button.
To view responses, go back to the IDVisor home page and click on the “Lead Capture” button. Now hit on the “View Responses” button and click on a response to see more details.
Related Articles
How to Setup Auto Deletion on an IDVisor Smart/ Smart Plus/ Smart V2/ S50
How to Setup Auto Deletion on an IDVisor Smart, Smart Plus, Smart V2 Setting up Auto deletion on an IDVisor Smart Device If you are required by your state and/or would like to make sure customer scans are cleared from the device daily, you can enable ...
How To Set Grandfather Clause On The IDVisor Smart/Smart Plus/Smart V2
As more and more States implement a Grandfather Clause for tobacco we have developed a feature within the IDVisor Smart/Smart Plus app to enable a Grandfather Clause. Please follow the instructions below to enable the Grandfather Clause feature on ...
How to Enable the Barcode Camera Reader on an IDVisor Smart V1/V2/Plus/S50
Description: If your IDVisor Smart V1, V2, Plus, or S50 will not scan, cannot read IDs, or will not show the infrared laser when pressing the scan buttons, you can enable the barcode camera feature as an alternative option to scanning IDs. Please ...
IDVisor Smart, Smart Plus, Smart V2 Will Not Charge
If your IDVisor Smart, Smart Plus, or Smart V2 will not charge or you are experiencing charging issues with your device, please follow the troubleshooting steps below to correct the issue. With Charging Block and USB Cable If having issues charging ...
How to Install Google’s Find My Device app on an IDVisor Smart, Smart V2, and Smart Plus
How to Install Google’s Find My Device app on an IDVisor Smart, Smart V2, and Smart Plus The following instructions provide a step by step tutorial on how to install Google Play Protect’s “Find My Device” feature on an IDVisor Smart device. This ...