Problem Unable To Change Time Zone on AgeVisor

Problem Unable To Change Time Zone on AgeVisor


Problem: Unable To Change Time Zone on AgeVisor

Problem: Time Zone setting is “grayed out” and cannot be changed.

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Cause: The time zone is set automatically based on the device’s Windows 10 settings.

Solution: Adjust the time zone via the Windows settings.

To change the Windows 10 Time Zone setting:

  1. Within the AgeVisor software go to – Help – then select Exit App – Default pin code is 5678
  2. Tap the Start Menu
  3. Tap the Settings button
  4. Select Time & Language
  5. Change the Time Zone to the proper zone.
  6. Close the window



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