How To Guides
How to Change Passphrase on an AgeVisor device
How to change Passphrase on an AgeVisor device Step 1) From the AgeVisor Touch Home Screen, press “Settings” on the top of the screen. Step 2) Now from the Settings Screen, click on “Scanning Preferences”. Step 3) Enter Pincode. The default Pincode ...
How To Upload Tag List On AgeVisor Touch/POS/Contactless
How To Upload Tag List On AgeVisor Touch/AgeVisor POS/Contactless Description: If you have list of customers that you would like to ban, make VIP, etc. You can upload a tag list on to your AgeVisor Touch/AgeVisor POS. You can also upload existing tag ...
Tobacco Age 21 How To Adjust Age Threshold
Tobacco Age 21 How To Adjust Age Threshold How to set the age to 21 for Tobacco The FDA raised the minimum age for sale of tobacco to 21 years on 12/20/2019. This post details how to adjust the age threshold on our products. This post has ...
How to submit an Anti-Virus False Positive to Symantec Norton
How to submit an Anti-Virus False Positive to Symantec/Norton Some of the applications written by TokenWorks may trigger a false positive for a virus/trojan/malware from the Symantec suite of products, including Norton Anti-Virus. The TokenWorks apps ...
AgeVisor Touch Controlling windows updates
AgeVisorTouch – Controlling Windows 10 Update AgeVisorTouch V. 1.0.1.8 has a new feature that let’s you control when/if Windows 10 will update. Windows 10 will automatically update the OS at the worst possible times – like in the middle of a busy ...
How To Delete Data on an AgeVisor Touch
How To Delete Data on an AgeVisor Touch Deleting Data on an AgeVisor Touch If your AgeVisor Touch is approaching full storage, you will need to clear data off of the device. This is important to keep the device performing at a high level. We ...
How To Enable Location Checking on AgeVisor/AgeVisor Touch
Location Checking on AgeVisor and AgeVisor Touch What is Location Checking? Location Checking allows you to import whitelisted locations allowed at your business. They can include any combination of Address, City, State, or Zipcode. After a ...
How to Update Software on an AgeVisor Touch
Importance of Software Updates It is very important to keep your AgeVisor Touch software up to date. Updates may include new features, updates for IDs, fixes for bugs or software issues, etc. NOTE: Before proceeding with the steps below please ensure ...
How To Connect To WiFi On AgeVisor Touch
Description: This post will instruct you on how to connect your AgeVisor Touch to WiFi. Connecting to WiFi is only necessary when trying to update the software on your AgeVisor Touch. To stay up to date on all AgeVisor Touch updates sign up to our ...
How To Set Grandfather Clause On The AgeVisor Touch/AgeVisor POS
As more and more States implement a Grandfather Clause for tobacco, we have developed a feature within the AgeVisor Touch/AgeVisor POS software to enable a Grandfather Clause. Please follow the instructions below to enable the Grandfather Clause ...
How to Export on an AgeVisor Touch/AgeVisor POS/Contactless
Exporting Data on an AgeVisor Touch, AgeVisor POS, AgeVisor Contactless The directions below explain how to export customer data from your AgeVisor Touch and AgeVisor software. The customer data will be exported as a csv file, which can be viewed in ...
How to switch back to Windows OS on AgeVisor Touch
FAQ: I don’t see AgeVisor Touch when I turn on the scanner. If you do not see AgeVisor Touch when you turn on the ID Scanner, the scanner may have mistakenly booted into the Android OS. If you have booted into Android the screen will look similar to ...