How to Add a Scanner to a Sync Account

How to Add a Scanner to a Sync Account

How to Add a Scanner to a Sync Account

The instructions below provides step by step details on how to add a scanner or change a scanner name on your Sync account. This can be done using the Sync Console or the Sync Web Portal.

If you purchased IDVisor Sync at the same time as your scanners, Tokenworks by default adds these scanners to your account and connects your scanners. 

If you purchased IDVisor Sync after your scanners, the scanners will have to be created by the user. 
Using the IDVisor Sync Console

1. Select File then Scanners. 



2. In Scanners menu select Add New. 


3. In the Add New option, create a Username and Password for this scanner. 

You can also add a Location, Description, and/or add the scanner to an existing Scan Count Group.

After adding the additional information select Save. 


After selecting Save, your scanner will be added to your list of Scanners on the network. 

Using the Sync Web Portal



1. Go to Settings > Scanners



2. Click on the add button next to Scanners



3. To add a new scanner:

  1. Name: Create a name for the scanner.

  2. Password: Create a password for the scanner. 

  3. Description (optional): Add a description for the scanner. 

  4. Location (if applicable): Add location of where the scanner will be in service. 

  5. Click Save. 



Once created, you will see the scanner added.