How to purchase features on the IDVisor Smart V1/V2/Plus/S50

How to purchase features on the IDVisor Smart V1/V2/Plus/S50


How to purchase features on the IDVisor Smart app


Follow the instructions below in order to purchase additional features eligible for your IDVisor Smart V1, Smart V2, Smart Plus and S50 device. For additional information on these features click here.




Step 1) From the IDVisor Smart Home screen, press the “Help” button.




Step 2) Click on “Purchase Features”. 





Step 3) Click on “Register”. 


NOTE: Skip step if already registered.






Step 4) Enter your company information to register your device. After successful registration, you’ll receive a notification message stating “Registration Information Submitted”.






Step 5) Once registered, tap on Open Website (allows you to purchase features on device) or Send Email (sends link to email which allows you to purchase features from a different device). 





Step 6) This screen will show you the various features the device has to offer. To purchase the features, follow and complete the checkout process. 




After completing the checkout process, restart the device to confirm that the features are purchased. To do this, click on “Help” and then “About”. All features that were purchased will be shown as “Unlocked”. 


    • Related Articles

    • Software Upgrades for the IDVisor Smart V2, Smart Plus, & S50

      There are 4 available software upgrades that greatly increase the functionality of the IDVisor Smart V2, Smart Plus, and S50 id scanners. These upgrades include Photo Capture, VIP/Banned Tag Lists, Anti-Passback Detection, and the ability to read ...
    • How To Set Grandfather Clause On The IDVisor Smart/Smart Plus/Smart V2

      As more and more States implement a Grandfather Clause for tobacco we have developed a feature within the IDVisor Smart/Smart Plus app to enable a Grandfather Clause. Please follow the instructions below to enable the Grandfather Clause feature on ...
    • IDVisor Smart, Smart Plus, Smart V2 Will Not Charge

      If your IDVisor Smart, Smart Plus, or Smart V2 will not charge or you are experiencing charging issues with your device, please follow the troubleshooting steps below to correct the issue. With Charging Block and USB Cable If having issues charging ...
    • How To Delete Data Off IDVisor Smart/Smart Plus/Smart V2

      Deleting Data off the IDVisor Smart, Smart Plus, and Smart V2 If your IDVisor Smart device is approaching full storage, you will need to clear data off of the device. This is important to keep the device performing at a high level. We recommend ...
    • How to Scan A Passport

      How to Scan A Passport Below is a link to a video demonstration of how to use your IDVisor Smart ID Scanner to scan barcodes on driver’s licenses and MRZs on Passports. You can test your scanner on sample barcode and MRZ included in this document. ...