TokenWorks | Troubleshooting Guides

Troubleshooting Guides
AgeVisor 3 Will Not Power On or Take a Charge
AgeVisor 3 Will Not Power On or Take a Charge How do I know if my AgeVisor 3 is receiving a charge? AgeVisor 3 charging status 1. At the top of the screen there will be a battery and lightning bolt charging symbol to indicate the AgeVisor 3 is ...
AgeVisor 3 will not scan IDs or Passports
Problem: AgeVisor 3 will not scan IDs or Passports Follow the troubleshooting instructions below if your AgeVisor 3 will not scan IDs and/or Passports. Re-configuring the Barcode Scanner Step 1: Tap on the gear symbol on the top left. Step 2: Tap on ...

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