Call Tokenworks message after scanning an ID
Call Tokenworks message after scanning an ID
If your scanner is showing Call Tokenworks after scanning an ID, it more than likely means your scanner is running on an older version of the app. To correct this we will have to update the IDVisor Smart app to the latest version.
Updating the IDVisor Smart App.
First ensure your device is connected to WiFi.
After ensuring your device is connected to WiFi. Go to Help.
After going to Help, tap on Check for Updates to begin the update process.
For the full update instructions please click here.
After updating your device you should no longer receive the Call Tokenworks message.
Related Articles
How To Export Data From IDVisor Smart, IDVisor Smart Plus, and IDVisor Smart V2
Exporting Data from IDVisor Smart/Smart Plus/Smart V2 The directions provided below explains how to export data from the IDVisor Smart, IDVisor Smart Plus and IDVisor Smart V2. There are two ways to export data off of your Smart device, Manual Export ...How to Setup Auto Deletion on an IDVisor Smart/ Smart Plus/ Smart V2/ S50
How to Setup Auto Deletion on an IDVisor Smart, Smart Plus, Smart V2 Setting up Auto deletion on an IDVisor Smart Device If you are required by your state and/or would like to make sure customer scans are cleared from the device daily, you can enable ...How To Check For Updates On IDVisor Smart/Smart Plus
Post Description: The contents of this post will instruct you how to update the IDVisor Smart app on your IDVisor Smart/Smart Plus device. Instructions: Follow the steps below in order to update your IDVisor Smart app to the latest version of ...Adding a Valid Location on your IDVisor Smart Device
Adding a Valid Location on your IDVisor Smart Device Adding valid locations on your IDVisor Smart device will allow you to add Zip Codes, Cities, States, and Addresses that you would like to mark as a Valid Locations. Follow the directions provided ...Age Will Not Display Correctly On IDVisor Smart Plus
Problem Description: Age will not display correctly on the screen. Customer age is not displaying correctly after a scan. This issue may be caused by the font size on the device being set to the largest setting. Please follow the steps below to ...