How To Guides
Welcome Tutorial for the IDVisor Smart V2, Smart Plus, & S50 Handhelds
Product Overview: Enhance your user experience by reviewing our tutorials and step by step videos for our IDVisor Smart handhelds along with it's features. Default Pin Code is 5678. This can be changed through the IDVisor Smart app (NOTE: If using ...
How to purchase features on the IDVisor Smart V1/V2/Plus/S50
How to purchase features on the IDVisor Smart app Follow the instructions below in order to purchase additional features eligible for your IDVisor Smart V1, Smart V2, Smart Plus and S50 device. For additional information on these features click here. ...
How to Enable OCR Scanning After Purchasing Passport Feature
How to enable OCR scanning after purchasing passport feature Step 1) From the IDVisor IDScanner Home screen, press “Exit” in the top left corner. Step 2) In order to Exit, the device will ask you to input your Pincode (the default Pincode is 5678). ...
DMV Check Quick Start Guide
How to setup and use DMV Check The following instructions below explain how to setup and use DMV Check on your Tokenworks device. Creating a DMV Check account To begin, go to: https://account.tokenworks.net/ You will be required to create an account ...
Disable the Saving of Data and Limiting Data Collection
Disable the Saving of Data and Limiting Data Collection Due to your state/business regulations you may need to disable the saving of all data or certain data fields. Regarding Data Storage on scanners, it is important to note that certain data fields ...
Can Barcode Detective stay on while not saving Customer Data
Can Barcode Detective stay on while not saving Customer Data Can Barcode Detective (EIDS) be turned on while saved scan data is turned off? No, Barcode Detective is not able to work if the saving of data is disabled. Barcode detective requires data ...
Software Upgrades for the IDVisor Smart V2, Smart Plus, & S50
There are 4 available software upgrades that greatly increase the functionality of the IDVisor Smart V2, Smart Plus, and S50 id scanners. These upgrades include Photo Capture, VIP/Banned Tag Lists, Anti-Passback Detection, and the ability to read ...
How to change your pincode on an IDVisor Smart device
Changing the PIN Code on an IDVisor Smart device Each scanner’s PIN code is set as “5678” from the factory. For security reasons, we strongly recommend changing scanner PIN codes. NOTE: If using the IDVisor Sync Cloud Subscription you must change the ...
How to Scan A Passport
How to Scan A Passport Below is a link to a video demonstration of how to use your IDVisor Smart ID Scanner to scan barcodes on driver’s licenses and MRZs on Passports. You can test your scanner on sample barcode and MRZ included in this document. ...
Disabling Barcode Detective on an IDVisor Smart V1/V2/Plus/S50
Disabling Barcode Detective Enhanced ID Detection Service From Barcode Detective (formerly known as IDSentry) TokenWorks ID Scanners now feature Barcode Detective. Barcode Detective is a new subscription service that will help detect fake IDS. ...
How to lock down IDVisor Smart V1/Smart V2/Smart Plus/S50
How to lock down IDVisor Smart V1/Smart V2/Smart Plus/S50 The following instructions below explain how to set your IDVisor Smart device into kiosk mode. This feature is effective in locking down the device where the user will only be able to use the ...
Verify PIN after Factor Reset
Verify PIN after Factory Reset - IDVisor Smart / V2 / Plus / S50 If you are seeing the screenshots above on your device, it is because the Find My Device feature was enabled by the owner or additional users of the device. When this feature is enabled ...
Reinstalling the IDVisor Smart App After Factory Reset
Reinstalling the IDVisor Smart App After Factory Reset If your IDVisor Smart app was deleted or no longer on your IDVisor Smart V1, Smart V2, Smart Plus, or S50 you will need to re-install the app. Possible causes the app was deleted can be due to a ...
How to Use Google’s Find My Device on a Web Browser
How to Use Google’s Find My Device on a Web Browser The following instructions provide a step by step tutorial on how to access and use the features of Google’s Find My Device on a Web Browser. These features will allow you to locate a missing/stolen ...
How to Install Google’s Find My Device app on an IDVisor Smart, Smart V2, and Smart Plus
How to Install Google’s Find My Device app on an IDVisor Smart, Smart V2, and Smart Plus The following instructions provide a step by step tutorial on how to install Google Play Protect’s “Find My Device” feature on an IDVisor Smart device. This ...
How to Create a Google Account on an IDVisor Smart, Smart V2, and Smart Plus
Creating a Google Account on an IDVisor Smart, Smart V2, and Smart Plus A Google account will be needed on the device if you would like to use features such as wireless exporting sending extracted customer data via gmail, and/or if you would like to ...
Accessory: Holster Options for IDVisor Smart (V1, V2, and Plus)
Holsters for ID Scanners As a bouncer, security guard, or waiter moving around a venue you need to have your hands free in order to perform various tasks. But at the same time, you’re also looking to keep your ID scanner close by for quick age ...
How to disable Amber Alerts on the IDVisor Smart V1
How to disable Amber Alerts on the IDVisor Smart V1, V2, Plus 1. Go to the Android Settings by swiping down from the top of the screen twice and tapping on the Settings option (gear symbol). 2. In the Search Settings type in and search for Alerts. 3. ...
How to Transfer Tag List between Smart devices
How to Transfer Tag List between Smart devices. Description: The process below explains how to transfer the tag list between Smart devices. This is useful if adding a new device for additional use or purchasing a new device to replace an existing ...
How To Upload Tag List On A IDVisor Smart V1 /V2/ Plus/ S50
How To Upload Tag List On A IDVisor Smart V1/V2/Plus/S50 Description: If you have list of customers that you would like to ban, make VIP, etc. You can upload a tag list on to your IDVisor Smart/Smart Plus. You can also upload existing tag lists from ...
How To Connect An IDVisor Smart Device To A Mac
How To Connect An IDVisor Smart Device To A Mac Description: The directions below show how to connect and access files on your IDVisor Smart V1/V2/Plus. This will be extremely useful when wanting to export data, when needing to reinstall the IDVisor ...
How to Setup Auto Deletion on an IDVisor Smart/ Smart Plus/ Smart V2/ S50
How to Setup Auto Deletion on an IDVisor Smart, Smart Plus, Smart V2 Setting up Auto deletion on an IDVisor Smart Device If you are required by your state and/or would like to make sure customer scans are cleared from the device daily, you can enable ...
Cannot Access Files on IDVisor Smart V2 IDVisor Smart Plus S50
If your IDVisor Smart V2/Plus is not showing any files or directories when connected to your PC you will have to switch the device to File Transfer mode. Use the following directions below to switch your IDVisor Smart V2/IDVisor Smart Plus into File ...
How to setup Survey feature for the IDVisor Smart V1/V2/Plus/S50
Description: The following instructions below explain how to create a Survey Form on an IDVisor Smart V1, Smart V2, Smart Plus, and S50. The Survey allows you to add questions for lead capture and tracking purposes. From the IDVisor Home Page, click ...
How to Enable the Barcode Camera Reader on an IDVisor Smart V1/V2/Plus/S50
Description: If your IDVisor Smart V1, V2, Plus, or S50 will not scan, cannot read IDs, or will not show the infrared laser when pressing the scan buttons, you can enable the barcode camera feature as an alternative option to scanning IDs. Please ...
Adding a Valid Location on your IDVisor Smart Device
Adding a Valid Location on your IDVisor Smart Device Adding valid locations on your IDVisor Smart device will allow you to add Zip Codes, Cities, States, and Addresses that you would like to mark as a Valid Locations. Follow the directions provided ...
How To Check For Updates On IDVisor Smart/Smart Plus
Post Description: The contents of this post will instruct you how to update the IDVisor Smart app on your IDVisor Smart/Smart Plus device. Instructions: Follow the steps below in order to update your IDVisor Smart app to the latest version of ...
How To Set Grandfather Clause On The IDVisor Smart/Smart Plus/Smart V2
As more and more States implement a Grandfather Clause for tobacco we have developed a feature within the IDVisor Smart/Smart Plus app to enable a Grandfather Clause. Please follow the instructions below to enable the Grandfather Clause feature on ...
How To Create A Manual Entry
Post Description: This post provides instructions on how to create a Manual Entry on an IDVisor Smart or IDVisor Smart Plus. Step 1 Open the ID Scanner option in the IDVisor Smart app and select Manual Entry (highlighted in red). Click to enlarge ...
How To Delete Data Off IDVisor Smart/Smart Plus/Smart V2
Deleting Data off the IDVisor Smart, Smart Plus, and Smart V2 If your IDVisor Smart device is approaching full storage, you will need to clear data off of the device. This is important to keep the device performing at a high level. We recommend ...
How to connect to Wifi on the IDVisor Smart, IDVisor Smart Plus, and IDVisor Smart V2
Connecting to WiFi on IDVisor Smart, Smart Plus, and Smart V2 Although the Smart devices do not have to be connected to Wifi in order to function. It is important to know how connect your Smart to Wifi in order to check for any software updates, ...
How To Export Data From IDVisor Smart, IDVisor Smart Plus, and IDVisor Smart V2
Exporting Data from IDVisor Smart/Smart Plus/Smart V2 The directions provided below explains how to export data from the IDVisor Smart, IDVisor Smart Plus and IDVisor Smart V2. There are two ways to export data off of your Smart device, Manual Export ...